Wipro’s Azim Premji Maps Out the Course

Surfing the net a couple of days ago to stay on top of industry news as it happens, four articles caught my eye and took me off auto-pilot long enough to read every word.

The article in Gulf Times, a Qatar newspaper, began with this statement made by Azim Premji, the renowned Indian entrepreneur and chairman of Wipro:

“India is far from where it needs to be …. Country after country is stepping ahead.”

It seems to me that for a long time the media has treated the words “India” and “outsourcing” almost as though they were synonymous. That… Read the rest

Perspectives on Midmarket Outsourcing of IT Infrastructure – Q&A with Brazil’s CPM Braxis

Size makes a difference. Midsized businesses have different concerns surrounding IT infrastructure management than large enterprises. Among other IT solutions, CPM Braxis, a leading IT service provider in Brazil, provides infrastructure services for enterprise and midsized companies.  I interviewed the firm’s Global Clients Director, Andre Maximiano, about issues in midmarket outsourcing.  

What are some infrastructure management issues that midsized companies face?  

AM: Due to budget restrictions and growth pains, midsized companies often have to improve performance of one department at the expense of the overall business. They also are often forced to take actions that don’t optimize performance because… Read the rest

Nearshore Outsourcing’s Turf Wars

Henry Kissinger said that the absence of alternatives clears the mind marvelously. That has been true in outsourcing in recent years. It was marvelously clear that companies could reduce their costs through outsourcing to offshore locations with low-cost labor, especially in India. But now there’s a viable alternative: companies can outsource their work to low-cost nearshore locations.

The cost, time zone, and other advantages from outsourcing to a country that is a “neighbor” and has the same culture are significant. Western European companies have successfully nearshored their work to Eastern European locations for quite a while, and China is a… Read the rest