What were a bunch of start-up firms in India a decade ago grew into a multi-billion dollar industry. Now those same companies face new threats from within and without India. The Economic Times discusses the need for fresh thinking, which is driving the changing of the guard in BPO firms across India.
Clinical trial outsourcing is set to overtake the call center boom in India. The IndianExpress.com highlights why India ranks third in attractiveness as a location for clinical research but also highlights potential regulatory issues.
What would happen if China and India were to stop competing and start cooperating instead? An article in Business Standard, an Indian newspaper, explores the possibility and concludes:
There is considerable scope for joint projects as we master the practice of working harmoniously together. … We strongly feel that the India-China relationship is grossly under-realised and the capacities for expansion are enormous.
An article in The Huffington Post takes a broader look and concludes:
Cooperation on the global level is a new requirement in the history of our civilization, and we are not prepared for it. Our institutions and organizations were
Convergys exec says less than 10% of Indian grads are employable in voice-based outsourcing services.
Henry Kissinger said that the absence of alternatives clears the mind marvelously. That has been true in outsourcing in recent years. It was marvelously clear that companies could reduce their costs through outsourcing to offshore locations with low-cost labor, especially in India. But now there’s a viable alternative: companies can outsource their work to low-cost nearshore locations.
The cost, time zone, and other advantages from outsourcing to a country that is a “neighbor” and has the same culture are significant. Western European companies have successfully nearshored their work to Eastern European locations for quite a while, and China is a… Read the rest
M.R. Rangaswami is a recognized software business expert. Prior to co-founding Sand Hill Group (known for its conferences and work in advising and uniting the software and services market) and founding the Corporate Eco-Forum, he held global VP marketing positions at Oracle Corporation, Baan Company, and Avalon Software. In 1997, he was named as one of the Top 25 Most Influential Technology Executives.
In this interview, M.R. shares his insights and opinions on the cloud’s upcoming impact on application development services.
What is driving adoption of cloud-based services?
M.R. Regardless of the hype, confusion, and complexity that seem to surround… Read the rest
I know what you’re thinking: That the title of today’s blog post must be a trick since Outsourcing Buzz Blog is presumably a strong advocate for all things outsourcing. You’d be only partly correct. If I could change things, I’d get rid of the term “offshoring.” The term is a lightning rod for do-or-die turf and political struggles, and it no longer embodies what it really is – if it ever did.
Years ago, when companies first began sending their outsourced IT and business processes to India, outsourcing made such big splashes with the stories of cost-savings possible through labor… Read the rest
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