Oracle Embraces the Cloud with the Taleo Purchase. What Does It Mean for the Outsourcing Market?

Oracle CloudsTwo weeks ago Oracle agreed to buy Taleo, a maker of online human resources software. Last October the company purchased RightNow Technologies, a maker of Web-based customer services software for $1.43 billion.

That’s two cloud-based companies. What does this mean for the outsourcing market?

I say the big ERP and database companies finally have to admit the cloud is here to stay. In the past Oracle’s CEO, Lawrence Ellison, has publicly stated cloud would not be a profitable IT arena, so the company has stayed away from not only cloud solutions but virtualization as well.  This is inherently strange since… Read the rest

What to expect from your HR technology in 2015

What will the future bring in terms of HR technology? Jason Averbrook, co-founder and CEO of Knowledge Infusion, and Naomi Lee Bloom, managing partner, Bloom & Wallace, attempted to define that future during the second annual “Great Technology Debate” at the HR Technology Conference and Exposition in Las Vegas on October 4.

Here are some nuggets from the lively 90-minute discussion. N.B: Their sage insights are universal, applying to technology in general.

About HR data and analytics:

Bloom: “We have a bunch of sludge sitting at the bottom of our databases. HR has postponed the inevitable. But now is… Read the rest

What I Learned about Outsourcing at the SHRM Conference

When you are in the midst of your everyday life, it’s easy to get caught up in the details and not see the big picture. But when you step away, you get a fresh view point.

Two weeks ago I joined 13,999 other HR professionals from 73 countries to attend the SHRM (Society of Human Resource Managers) annual conference. I had no idea how pervasive outsourcing is to this crucial business process. My epiphany: Outsourcing provides the underpinning of the HR process today worldwide.

For example, a session by Gary Kushner called “The Changing Nature of Work: Five Global Trends… Read the rest

Five Trends Changing HR and HRO Today

Ten years ago large multinational HRO buyers wanted to implement the HR solutions in their ERP platforms. They wanted technology for HR transactions and data. Now that the IT is as reliable as a dial tone, HR outsourcing providers can step up to the steeper challenge of today: “CXOs are asking the HR executives to play the role of strategic business partner,” says Maheedharan Thiagarajan, head of solution designs — HR services for Infosys. “Today, HR leaders need to do more than oversee HR transactions.”

How? Maheedharan says HR executives today must have “a laser focus on talent development and… Read the rest

Recruitment Process Outsourcing Consolidates Further

TalentFusion, a Leading Recruitment Process Outsourcing provider, has acquired Fulbright Executive Search, a premiere executive search firm. All Fulbright employees and clients will migrate over to the TalentFusion RPO platform.

Even if your business is not already a client of TalentFusion or Fulbright Executive Search, this is important news in the outsourcing world. Pamela Fulbright, founder of Fulbright Executive Search, explains why:

“The industry is migrating towards an RPO model for most recruitment business.”

Fulbright has been in business for over twenty years, delivering executive level retained search services to Fortune 1000 firms around the world, with a focus on the US… Read the rest

Part I – Shared Services vs. Outsourcing: A Roundtable Discussion

Shared services centers and outsourcing are both hot with today’s businesses looking to cut costs and increase efficiencies as much as possible. What are the differences between the two models? This is Part I of a three-part roundtable discussion on important perspectives on these popular business models. Part I roundtable participants are Krist Davood, Group CIO of Schiavello; Joseph Soalheira, Advisory Board Member of the Shared Services & Outsourcing Network (SSON) global community; and Peter Barta, CEO of Everest Group Asia Pacific. All three are among many industry experts presenting at the upcoming 13th Annual Australasian Shared ServicesRead the rest

Part II – Shared Services vs. Outsourcing: A Roundtable Discussion

Shared services centers and outsourcing are both hot with today’s businesses looking to cut costs and increase efficiencies as much as possible. What are the differences between the two models? This is Part II of a three-part roundtable discussion on important perspectives on these popular business models. Part II roundtable participants are Krist Davood, Group CIO of Schiavello; Joseph Soalheira, Advisory Board Member of the Shared Services & Outsourcing Network (SSON) global community; Asheesh Mehra, Head of Sales, Infosys BPO Asia Pacific; and Peter Barta, CEO of Everest Group Asia Pacific. All four are among many industry experts presenting atRead the rest

Part III – Shared Services vs. Outsourcing: A Roundtable Discussion

Shared services centers and outsourcing are both hot with today’s businesses looking to cut costs and increase efficiencies as much as possible. What are the differences between the two models? This is Part III of a three-part roundtable discussion on important perspectives on these popular business models. Part III roundtable participants are Krist Davood, Group CIO of Schiavello; Joseph Soalheira, Advisory Board Member of the Shared Services & Outsourcing Network (SSON) global community; Asheesh Mehra, Head of Sales, Infosys BPO Asia Pacific; and Peter Barta, CEO of Everest Group Asia Pacific. All four are among many industry experts presenting atRead the rest