Financial Institutions Moving to Outsourcing Instead of Building New Captives

A study by the Conference Board and Duke University on offshoring trends among U.S., European, and Australian firms, found a slowing in the creation of new captive offshore operations and greater interest in the benefits of outsourcing to large offshore service providers.

Nearly two-thirds of the surveyed respondents are planing new offshoring initiatives during the next three years.  

The report on the study (“Financial Services Offshoring: Moving Toward Fewer Captives and Global Cost competitiveness,” issued May 28) also found financial insitutions are considering nearshore alternatives in Argentina and Costa Rica as well as lower-cost alternatives in U.S. cities such as Jacksonville (Florida) and Raleigh/Durham/Chapel Hill (North… Read the rest