As the job situation in America stubbornly refuses to improve, people look for scapegoats. We in the outsourcing world have long been a prime suspect.
Now two professors at M.I.T have just published a book that serves as a beautiful rebuttal when people blame outsourcing for the lost jobs. In their eBook, “Race Against the Machine,” the professors predict more jobs for machines, not people. In other words, it’s automation, stupid!
Erik Brynjolfsson, an economist and director of the M.I.T. Center for Digital Business, and Andrew P. McAfee, associate director and principal research scientist at the center, are experts on… Read the rest
Every now and then I find out something about outsourcing that really surprises me. That’s what happened recently when I learned the status of an outsourcing relationship I’ve followed for several years. I bet the service provider in this relationship was just as surprised as I when the deal was turned on its head.
The buyer outsourced its total IT infrastructure and application development and maintenance to a leading service provider more than a decade ago. They renewed the contract early, and they added scope. The provider achieved the targeted cost savings and productivity improvements. When I’ve talked with the… Read the rest
Recent Comments
“Thanks for Informative and interesting ”
“Hi, I'm here for the first time and I'd say "Thank you" for this article. At last someone launched a text ...”
“Everything in life has pros and cons. While technology is great and provided us many great things, it is ...”
“Microsoft is a great example of a company to study that has had some great relationships and some horrible relationships. ...”
“Great article, wish I could have attended the SHRM Conference. Thanks for sharing this outline, invaluable. ”
“State Street Corporation has just begun their IT transformation which included the outsourcing of the entire IT department to IBM ...”
“I much prefer informative articles like this to that high brow literature. ”
“I'm surprised it took this long to realize the upcoming change. We've been outsourcing functions at a fixed cost for ...”