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Wipro has long recognized the synergies between cloud computing and BPO.
Customers are quickly acknowledging the benefits of a cloud- based environment because they realize it can be a competitive advantage. As a result, transitioning to a cloud-based environment is gaining momentum.
Indeed, the cloud is fast gaining mainstream acceptance as companies, especially small and mid-sized businesses, find it an attractive alternative to maintaining complex systems in-house. In addition, they no longer have to support and maintain the processes or install frequent upgrades.
A cloud-based environment promises new levels of flexibility, faster time-to-market and more efficient resource utilization; this enables… Read the rest
The cost take-out initiative that companies started in 2008-09 continues as it was a multi-year program. The first tranche of savings came in from discounts from vendors. However, to get a sustainable cost advantage, transformation is essential. Without this, further cost take-out will be extremely difficult.
In addition, organizations are increasingly looking to achieve much more. Business and IT alignment, more meaningful reporting, better coordination between various departments, a reduction of the overheads associated with managing multiple vendors are some of the areas that have potential for significant improvement.
Organizations are willing to increase their discretionary spend but the expectation… Read the rest
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