On the heels of well-grounded success in Clinical Research Outsourcing (CRO), the ever-evolving pharmaceutical industry is exploring new ways to leverage outsourcing to address challenges of increasing cost pressures and shorter drug-development cycle times. Pharma companies are turning to Functional Service Providers (FSPs). FSPs provide services function by function but have the added advantage of providing full service through IT+BPO+IS. India’s service providers are on the leading edge of FSP services and are positioned for helping pharmaceutical companies transition to a single strategic partnership model for clinical trials. I spoke with VK Raman, Head of Domain BPO Services at TCS,… Read the rest