Recruitment Process Outsourcing Consolidates Further

TalentFusion, a Leading Recruitment Process Outsourcing provider, has acquired Fulbright Executive Search, a premiere executive search firm. All Fulbright employees and clients will migrate over to the TalentFusion RPO platform.

Even if your business is not already a client of TalentFusion or Fulbright Executive Search, this is important news in the outsourcing world. Pamela Fulbright, founder of Fulbright Executive Search, explains why:

“The industry is migrating towards an RPO model for most recruitment business.”

Fulbright has been in business for over twenty years, delivering executive level retained search services to Fortune 1000 firms around the world, with a focus on the US… Read the rest

Indian BPO Firms Tweaking Work Culture

An article in a leading Indian magazine, Business Today, highlights strategies of Genpact and a few other firms on the leading edge of tweaking their work cultures to align with the needs of GenNow, the new-generation workforce. The article also quotes HR provider, Mercer India, on the driving needs of the GenNow workers:

… the new workforce is driven by four needs: To acquire recognition and prestige, to bond, to comprehend and seek knowledge, and to defend themselves. This generation likes to seek novelty, push frontiers and they seek to be trusted.

I believe wise buyers of outsourcing services — those that seek to… Read the rest

ADP to Acquire Benefits Firm Workscape

Buyers in the HR and benefits administration space can expect some change and the benefits of added competition, with ADP expanding its presence in the benefits administration  market.

ADP, a leading provider of HR, payroll and benefits administration services, today announced it has entered into a definitive agreement to acquire privately held Workscape, Inc., a leading provider of integrated benefits and compensation solutions and services. 

Based in Marlborough, Mass., Workscape serves a broad client base, including numerous Fortune 250 companies, and provides solutions to more than 3.5 million users with services deployed in over 180 countries, 48 currencies and 70 languages. 

AccordingRead the rest

Genpact Wins Asia-Pac Provider of the Year

Frost & Sullivan’s annual Asia Pacific Information and Communications Technology (ICT) Awards recognized Genpact as the 2010 Business Process Outsourcing Service Provider of the Year.

The award recognizes companies that rise above the competition, demonstrating outstanding performance in the Asia-Pacific region.

ACS Goes Green

ACS, A Xerox Company, plans to consolidate its EMEA data centers into a smaller number of modular data centers. To minimize carbon emissions to meet the UK’s CRC Energy Efficiency Scheme legislative requirements, and to deliver IT services in the most environmentally sustainable way, the data center will utilize nylte Software’s Data Centre Infrastructure Management (DCIM) solution.

IP Industry Survey Finds Need for More Action Against Piracy

CPA Global has just released findings from its second annual State of the IP Industry Survey. Respondents were more positive about the evolution of IP practices and processes – such as rights renewals, IP searches and data verification – over the past 12 months, identifying the credit crunch as the impetus the industry needed to develop more streamlined alternatives to old ways of working. 

More than half of surveyed  in-house IP departments and over one-third of IP law firms stated the Asia-Pacific region is the most challenging to deal with and that governments need to take greater action to enforce rights and prevent piracy. China was cited… Read the rest

Financial Institutions Moving to Outsourcing Instead of Building New Captives

A study by the Conference Board and Duke University on offshoring trends among U.S., European, and Australian firms, found a slowing in the creation of new captive offshore operations and greater interest in the benefits of outsourcing to large offshore service providers.

Nearly two-thirds of the surveyed respondents are planing new offshoring initiatives during the next three years.  

The report on the study (“Financial Services Offshoring: Moving Toward Fewer Captives and Global Cost competitiveness,” issued May 28) also found financial insitutions are considering nearshore alternatives in Argentina and Costa Rica as well as lower-cost alternatives in U.S. cities such as Jacksonville (Florida) and Raleigh/Durham/Chapel Hill (North… Read the rest

New Recruitment Outsourcing Service Provider

California-based Global Human Resources Outsourcing is branching out into recruitment outsourcing.

Measuring time and cost to hire, turnover, vacancy rates, overtime, and other indicators is a focal point of the firm’s talent acquisition system.

Glaxo Picks Johnson Controls

If a company is “the world’s largest,” others, including this blog, pay attention to what that business is doing in the market.

Johnson Controls Global WorkPlace Solutions is the world’s largest global real estate and facilities management business. Pharmaceutical company GlaxoSmithKline just awarded Johnson Controls a five-year contract for workplace services in all GSK sites across North and South America, Europe, and China. Notably, it expands Johnson Controls’ footprint in Brazil and China.

Bill Gates’ Plans for India Tech

Ever heard of Amethi? You might want to make sure it’s on your radar screen. Microsoft Chairman, Bill Gates, accompanied India’s Congress general secretary, Rahul Gandi, on an unannounced visit to Amethi yesterday.

In his address at a meeting of women’s self-help groups, Gates stressed the importance of computer education. He added that he will “do his best to develop Amethi as an IT hub.”

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