Two weeks ago Oracle agreed to buy Taleo, a maker of online human resources software. Last October the company purchased RightNow Technologies, a maker of Web-based customer services software for $1.43 billion.
That’s two cloud-based companies. What does this mean for the outsourcing market?
I say the big ERP and database companies finally have to admit the cloud is here to stay. In the past Oracle’s CEO, Lawrence Ellison, has publicly stated cloud would not be a profitable IT arena, so the company has stayed away from not only cloud solutions but virtualization as well. This is inherently strange since… Read the rest
Watching expenses like a hawk has been the hallmark of companies that have survived the global recession. So, when did you sign your last outsourcing contract? Specifically, a contract that includes offshore workers, especially in India?
If the answer is July 2011 or earlier, there’s a good chance you’re paying as much as 20 percent too much. Here’s why.
1. The foreign exchange rate. For a decade the exchange rate between the Indian rupee and the US dollar has stayed fairly steady. But last August the rupee suddenly got weaker (meaning the rate went up) against the dollar.
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