Outsourcing Expectations

Taking stock of what I read and heard about outsourcing news and deals recently, it’s evident that many people are predisposed to opinions and expectations about outsourcing. People are either inclined toward, prejudiced against, enthusiastic, unwilling, wedded to, or averse to outsourcing. Several comments caught my attention.

A little bit of tongue in cheek –

Of course, if outsourcing were anything close to a security silver bullet, we’d all be working for IBM.

Diving into the issues –

Fujitsu is bringing the role of Officer of Continuous Improvement to an Enterprise near you. Forget the clipboard

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Leadership and Managing through Outsourcing – Interview of Salil Godika, Chief Strategy Officer, MindTree

MindTree was ranked among the fastest-growing technologies companies on the Deloitte Technology Fast 500 Asia Pacific 2009, recognizing its “customer success through innovation solutions and happy people.” In addition, MindTree’s Executive Chairman and co-founder, Ashok Soota, received the Gold Peacock Award for Technology Leadership from the Institute of Directors. This interview of Salil Godika, MindTree’s Chief Strategy Officer, presents insights on aspects of innovation, leadership, and change management in managing an outsourcing relationship.

In interviewing buyers of outsourcing services, I have spoken with many who claim that their service provider did not achieve the level of innovation the buyer anticipated.Read the rest

Interview of Morrison & Foerster’s Julian S. Millstein on Trends in Outsourcing Contracts

Morrison & Foerster’s Global Sourcing Group (over 60 outsourcing lawyers located in the U.S., Europe, and Asia) annually publishes a report on the state of the worldwide outsourcing market and the forces likely to shape outsourcing for the coming 12 months. The 2010 edition of Morrison & Foerster’s Global Sourcing Trends includes predictions about several contractual aspects of outsourcing. I interviewed Julian S. Millstein, Senior Counselor at M&F, New York, for further insights about several of those predictions.

Your firm’s Global Sourcing Trends report predicts shorter deal cycles and companies trying to close deals quickly during 2010. Doesn’t this oftenRead the rest